Contact Us

Got a question about something you've read on clico.org, spotted an error in one of our listings, or want to flag a change to a sweepstakes casino's terms? Here's how to reach us and what we can help with.

How to Reach Us

The quickest way to contact us is by email at [email protected]. Send us as much detail as you can — which page you're referring to, which operator, and what prompted the message — so we can look into it properly. We aim to respond to genuine enquiries within a reasonable timeframe, though response times can vary depending on volume.

What We Can Help With

We cover new sweepstakes casinos and social casino platforms across the US, including how the dual-currency model works, what welcome offers look like, and which states operators typically serve. Some of the things readers commonly write in about include:

• Corrections to a listed welcome offer, editorial rating, or state availability for any operator shown on this site
• Questions about how Gold Coins and Sweepstakes Coins differ, or how prize redemption generally works
• Suggestions for a sweepstakes casino you think we should review
• General feedback on our write-ups, comparison tables, or site accuracy
• Reports of outdated information, since operators change their terms, eligible states, and promotions frequently

What We Can't Do

We're an independent research and comparison resource, not a customer support desk for any of the operators we cover. If you have an issue with your account, a redemption request, identity verification, or a payment on a specific platform, that has to go through the operator's own support channels — we have no ability to access accounts, process redemptions, or intervene in disputes on a reader's behalf. Similarly, we can't offer legal advice on whether a particular sweepstakes casino is permitted in your state; for that, check the operator's own terms and, if you're unsure, your state's consumer protection or gaming authority guidance.

If your question relates to responsible play, we'd point you toward our Responsible Gambling page, which covers where to find support resources. For questions about how we research and rank operators, or who's behind clico.org, our About Us page has that background. And if you're looking for the legal terms governing use of this site, those sit on our Terms and Conditions page.

A Note on Accuracy

Sweepstakes casino terms — welcome offers, eligible states, redemption thresholds, minimum ages — change often, and operators sometimes update policies with little notice. We verify details as best we can at the time of publishing, but if you spot something on clico.org} that no longer matches what an operator is actually offering, telling us helps keep the site useful for the next reader. We check flagged corrections against the operator's current published terms before making any update.

Before You Write In

A few things that help us respond faster:

• Include the exact page or operator name you're asking about
• Let us know if your question is about a specific state, since eligibility and rules vary state by state
• Mention whether you're asking about the free-play (Gold Coins) side or Sweepstakes Coins and redemption specifically
• Keep account-specific issues (verification, payments, login problems) directed to the operator's own support team, since we can't act on those

We read every message that comes through, even if we can't always resolve every request. Reader feedback is one of the main ways we catch outdated information and improve the site over time.